Your privacy is more than a legal obligation to us — it is a moral responsibility. Find out exactly how mono77 collects, uses, and protects your personal data.
This Privacy Policy describes mono77's data handling practices. By using our platform, you agree to the collection and use of information as described in this document. Please read it carefully before registering an account.
Mono77 takes our responsibility to protect the privacy of every member who uses our online casino platform seriously. This Privacy Policy ("Policy") explains in detail how we collect, store, use, and protect your personal data when you register and use mono77's services.
As a platform operating in Malaysia and serving local players, we uphold robust data protection principles. We believe your trust is our most valuable asset, and we will never take this responsibility lightly.
This policy applies to all users of the mono77 platform, including site visitors, registered members, and any individual who interacts with our systems through any channel. If you have any questions after reading this document, our team is ready to assist at any time.
Mono77 only collects data that is strictly necessary to provide you with a safe, high-quality service. We do not collect excessive or irrelevant data beyond the scope of our services.
| Data Category | Sample Information | Requirement |
|---|---|---|
| Identity | Full name, date of birth, IC number | Required (KYC) |
| Contact | Email address, phone number | Required |
| Financial | Payment methods, transaction history | Required |
| Technical | IP address, device type, web browser | Automatic |
| Usage | Game history, betting preferences | Automatic |
Technical and usage data is collected automatically through our systems for security and service improvement purposes. You do not need to provide this information manually.
mono77 will never request sensitive information such as your full password via email or chat. If anyone claims to be mono77 and asks for such information, please report it to our team immediately.
Every piece of data we collect has a clear and legitimate purpose. We do not use your data for purposes you would not expect or have not agreed to. The following are the primary purposes of data use:
We conduct data analysis on an aggregated and anonymised basis to understand overall platform trends. Individual identities are never exposed or identifiable in this process.
Your data security is mono77's absolute priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against both external and internal threats.
mono77 uses two-factor authentication (2FA) as an added layer of protection for your account. We encourage all members to enable this feature through account settings for optimal security.
Mono77 does not sell, rent, or trade your personal data to any third party for their marketing purposes. Your data belongs to you, not to us as a business asset.
However, in operating a safe and compliant platform, there are limited situations where we need to share data with certain parties:
All third parties we work with are required to meet data protection standards equal to or higher than our own. We have zero tolerance for any misuse of data by parties we entrust.
The mono77 platform uses cookies and similar tracking technologies to enhance the user experience and platform security. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. Continued use of our platform after a cookie notification is considered your consent.
You have certain rights regarding the personal data we hold about you. mono77 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data in our records.
Under certain circumstances, you may request that we delete your personal data from our systems.
You may request that we restrict the processing of your data in circumstances provided for by law.
You may request your data in a structured, machine-readable format for transfer to another service.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact our team via Live Chat or our support email. Requests will be processed within 30 business days.
The mono77 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors. This is a non-negotiable commitment.
Should we discover that a child's personal data has been inadvertently collected, we will take immediate steps to delete that information and close the associated account. Any transactions made by underage users will be fully reversed.
Parents and guardians are encouraged to use parental control software to prevent children from accessing online gambling platforms. If you suspect an underage account, please contact us immediately.
Mono77 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any amendments take effect immediately upon publication of the latest version on this platform.
For material and significant changes, we will notify members via email notification or a dedicated in-platform notice at least seven days before the changes take effect. Continued use of the platform after notification is considered acceptance of the amended policy.
We encourage you to review this page regularly to stay informed about how we handle your data. The latest update date is always displayed at the top of this document.
If you have any questions, concerns, or complaints about how mono77 handles your personal data, do not hesitate to contact us. Our team is dedicated to resolving every privacy issue promptly and professionally.
For official requests related to data rights such as access, correction, or deletion, please state "Data Rights Request" in your message subject line so we can prioritize and process your request more efficiently.
Six layers of protection we apply to keep your data secure at all times.
All data transmitted between your device and our servers is protected with military-grade encryption. No third party can intercept your information.
Your identity documents are processed through an integrated, secure system. Files are not retained longer than necessary and are deleted once verification is complete.
An additional security layer through two-factor authentication ensures only you can access your account, even if your password is compromised.
Your data is stored in data centres equipped with multi-layered physical and digital security systems. Internal access is strictly controlled with full audit logs.
Mono77 has never and will never sell your personal data to advertisers or data brokers. Your data is used solely to operate our services for you.
Our security systems are regularly reviewed and tested by our internal team to ensure your data protection remains at the highest level at all times.
Sign up for a mono77 account with confidence. Our platform is designed to ensure data security and the best gaming experience for every member in Malaysia.